ACS International Schools are looking for Helpdesk Engineers to join their team. These roles will be based at either Cobham, Egham or Hillingdon with occasional travel between the three. This role is responsible for acting as the first point of contact for ACS International Schools staff and students to report issues and faults relating to End User Support Services. The primary objective of the role is to provide first time resolution which will be achieved by troubleshooting, diagnosing and resolving problems and/or escalating the fault to the Solution Engineer Team to investigate.
Key Duties:
Experience and Skills Required:
ACS celebrates diversity as an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and, as an employee of ACS, you are expected to share this commitment. This position is therefore subject to an enhanced Disclosure and Barring Service Check.